Returns & Exchanges

At CHIGEE, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the inspection is complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing